Resources for trauma-informed care
Practical guides and tools to help your team deliver safer, more compassionate consultations for patients who have experienced trauma.
Introduction to trauma-informed care
A practical guide to the principles of trauma-informed practice for clinical settings — including how to create a safe consultation environment, avoid re-traumatisation, and respond to disclosure.
Trauma-sensitive communication guide
Language guidance for clinical consultations with survivors. Covers how to ask sensitively, how to respond to distress, and phrases to avoid when discussing trauma history or examination.
Reading a CertifyMe preference card
Step-by-step guidance on how to receive and use a patient's CertifyMe profile before a consultation — including what the different preference categories mean and how to acknowledge them.
Supporting survivors in gynaecology
Specialist guidance for gynaecology, sexual health, and obstetrics teams on supporting patients with trauma histories — including examination consent, chaperone protocols, and managing disclosures.
Reasonable adjustments under the Equality Act
A practical summary of your duty to make reasonable adjustments for patients with disabilities, trauma histories, or mental health needs — with examples relevant to clinical practice.
Team training and awareness resources
A collection of briefing materials, posters, and team training outlines to help introduce trauma-informed care principles across your department or service.
The six principles of trauma-informed care
The Substance Abuse and Mental Health Services Administration (SAMHSA) framework identifies six principles that underpin genuinely trauma-informed practice.
Integrate CertifyMe into your service
CertifyMe can be introduced as part of your pre-appointment communication process — giving clinical teams structured, consent-based patient preference information before every consultation.
- No software installation required
- Works across primary and secondary care
- Supports NHS accessibility requirements
- Free for patients to use
