Clinical Safety & Governance

Clinical safety and governance

CertifyMe handles sensitive health, trauma, and sexual health data. We take clinical safety seriously — and we are transparent about how we approach it.

DCB0129 Clinical Safety Standard

NHS England's DCB0129 standard sets out how health IT manufacturers must evidence clinical safety. CertifyMe is committed to developing and maintaining a Clinical Safety Case as the platform scales, including a hazard log and clinical risk management file.

UK GDPR & Special Category Data

Health data, sex life data, and sexual orientation data are classified as special category data by the ICO. CertifyMe processes this data under explicit consent (Article 9(2)(a) UK GDPR), applying strict data minimisation, purpose limitation, and storage limitation.

Hazard identification & risk management

We maintain an active hazard log covering risks including incorrect information being shared, unauthorised access, and patient misidentification. Residual risks are documented and reviewed regularly.

Designed for NHS integration

CertifyMe is being built with awareness of NHS Digital standards, including Data Security and Protection Toolkit (DSPT) requirements and NHS login compatibility. We are committed to meeting these standards as the platform grows.

Transparent governance

We publish our clinical safety commitments openly. Our approach to patient safety, data protection, and clinical risk management is available to commissioners, procurement teams, and clinical leads on request.

Clinician-led design

CertifyMe has been developed in consultation with healthcare professionals experienced in trauma-informed care, sexual health, and gynaecology. Clinical input is embedded in product decisions.

Standards we work to

NHS England DCB0129 (Clinical Risk Management for Health IT)
UK GDPR — Special Category Data (ICO guidance)
NHS Data Security and Protection Toolkit (DSPT)
Equality Act 2010 — Reasonable Adjustments
NHS Digital Technology Assessment Criteria (DTAC)
Care Quality Commission (CQC) fundamental standards
Caldicott Principles for patient data
NHS Accessible Information Standard

Request our clinical safety documentation

Commissioners, procurement leads, and clinical safety officers can request our clinical safety case, hazard log, and data protection impact assessment (DPIA) by contacting us directly.

CertifyMe

Survivor-led healthcare communication technology. Making healthcare safer, one appointment at a time.

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